Buildathon: Cosmos Member Survey
Sensed need: There is a need to gain insight into one another as members… who are we and what are we looking for? What do we have to offer?
There’s also a need for broader contemplation on overall feedback systems within Cosmos, i.e., “How do we handle feedback as a community?”
Theory of Change: To have this information available would increase the potentials for individuals to connect more meaningfully with each other, for various types of groups to form out of self-/mutual-interest on the site, and for Cosmos’ leadership/workers to devise systems to better connect (especially new, onboarding) members with opportunities, spaces, conversations and communities that might best fit their needs and their offerings.
1)Get deeper/clearer on questions of “How does Cosmos gather & process feedback from its users?”
2)Produce a survey to, in the immediate term, collect information from users in a structured and protected way, and
3)Articulate a protocol for how Cosmos and members would access the resulting information to better inform product and program offerings at the collective level and better link (esp. new, onboarding) members with opportunities efficiently.
Some questions to address:
- What would we want to know, in more detail, about one another?
- When a new member joins Cosmos, what would be the ideal set of questions we’d ask them, so that Cosmos or its representatives could discern how to responsively serve them?
- What data would be helpful in quantitative form? Qualitative form?
- How would we want Cosmos to handle the information gleaned through this survey? What should the permissions be on the data collected from the survey? Can any member see it?
- Which tools do we use to perform the surveying? And, the data analysis?
Broadview: On the subject of creating protocols and devices (like a survey) for gleaning insights into our community of users, if there is space/time to take the conversation broader/wider, it might be helpful to consider the immediate, salient “survey project” in light of Cosmos’ long-term needs for building a “conversation” and “rapport” with members around how we ask for and discern their needs and how we cater our collective and cooperative actions and offerings to our members (i.e. “community validation mechanisms” within Cosmos).
ANY INTERESTED PARTICIPANTS: Fill out this Doodle BY 12/27/18 to find a time to hold this event.
What is a hackathon or buildathon?
It’s a juicy block of time on a medium-sized topic (big and broad, but also specific–such as Litcoin, Publicity Campaign, or Co-working–allowing people to gather, put their minds together, and workshop responsive solutions to sensed needs. Harnessing the power of our creativity and our desire to “get our hands dirty,” a buildathon is an expression of “from-scratch co-creation” with our community, and such an event should generally result in a finished “prototype” or two… or, at least, the clarified, precise specifications for a prototype.
The buildathon will be open for about 3.5 hours. Anyone may drop in or out of the event as time permits. An effort will be made to include all who show up in the conversation or activities underway. One of Cosmos’ Zoom call lines would be kept open for the duration, as well as the potential to meet in person if certain members are located nearby one another. (In this case, since I’m acting as host, that applies to anyone in the Front Range area of Colorado!)
*Note: right now we’ll consider rolling this survey out to all active users. Once we have formal membership intact, then this survey process might only be applicable to members.
ALL COSMOS USER-MEMBERS are warmly invited & welcome!
Additionally, there is an opportunity to co-sponsor (and co-host)!
Sign up to be a cosponsor for this event by clicking edit on this post, and putting your name next to a specific question (one that already exists, or a question you create). That’s it! I’ll follow up with you.
Co-sponsors take responsibility for leading/facilitating the conversation on that particular sub-topic. For instance, if you want to “hold” the conversation for “which tools should we use?” you might prepare by researching and getting ready to present top options to the group, as well as to facilitate related conversation.
Subtopic conversation “sections” will be scheduled emergently as organizers, community interest & details emerge.
You can check back on this page for the date/time, Zoom link, and a more detailed topical schedule up until the event.